Honesty • Quality • Comfort • Trust

Help Center

Frequently Asked Questions

Quick answers about ordering, delivery, payment, exchange and warranty. Cannot find what you need? Message us on WhatsApp.

Ordering

Everything about placing and managing your order.

Add your favourite pair to the cart and check out, or message us on WhatsApp at +880 1920-957738 and we will place it for you.

Yes. The same number, +880 1920-957738, works for calls and WhatsApp. Send us the product name, your size and your delivery address.

Our team contacts you by phone or WhatsApp to confirm your order and delivery details.

Message us on WhatsApp as soon as possible. Changes are easiest before your order is dispatched.

Delivery

Where we deliver and how to follow your order.

Yes, we deliver to your doorstep anywhere in Bangladesh.

Delivery time depends on your location. Our team shares the estimated time when confirming your order.

The charge depends on your location and is shown at checkout or confirmed by our team when you order.

Use our Track Your Order page with your order number, or message us on WhatsApp.

Payment & Security

How to pay and how we protect your information.

Yes. Check your pair when it arrives, then pay.

Cash on Delivery is available. Any other payment options are shown at checkout.

We use your details only to process and deliver your order and to support you. Read our Privacy Policy for details.

Exchange, Returns & Warranty

What to do if something is not right with your pair.

Check your pair in front of the delivery person and tell them right away. Then message us on WhatsApp with your order number and photos, and we will help you.

Message us with your order number. Exchange conditions and the time limit are explained on our Return, Exchange & Warranty policy.

Please read our Return, Exchange & Warranty policy for the exact exchange and refund terms.

Yes. Warranty depends on the type of footwear. You will find the details on our Return, Exchange & Warranty policy.

Products & Sizes

Choosing the right pair and taking care of it.

Check the size information on the product page. If you are not sure, message us on WhatsApp and we will help you choose.

Yes. Our range covers men’s shoes, sandals and sneakers, plus footwear for women, kids and sports lovers.

We try to show colours as accurately as possible, but they can look slightly different on different screens.

Wipe it with a soft cloth, keep it in a cool and dry place, avoid water and harsh chemicals, and use shoe polish when needed.

About & Contact

Find us, talk to us or work with us.

Merajnagar, C-Block, Kadamtali, Dhaka 1362, Bangladesh.

Call or message us on WhatsApp at +880 1920-957738, or use our Contact page.

We would love to hear from you. Send us a message with your details and we will get back to you.

Still Have a Question?

Our team is happy to help. Call or message us on +880 1920-957738.