Honesty • Quality • Comfort • Trust
Legal
Please read these terms carefully before using our website or placing an order with Rizaro Footwear.
Welcome to Rizaro Footwear. By visiting our website, placing an order or contacting us, you agree to these Terms and Conditions and to our Privacy Policy. If you do not agree, please do not use our website or services.
Rizaro Footwear is a footwear business based in Dhaka, Bangladesh. We offer shoes, sandals and sneakers for men, women, kids and sports lovers, and we serve customers through our website, WhatsApp and phone.
You must be at least 18 years old, or use our services under the supervision of a parent or guardian. If you create an account, you are responsible for keeping your login details safe and for all activity under your account. Please give us accurate and complete information.
We try to describe and display our products as accurately as possible. Colours may look slightly different on your screen, and sizes can vary a little between styles, so please check the size information on the product page or ask us before ordering. Products are subject to availability, and we may change or discontinue items at any time.
All prices are shown in Bangladeshi Taka (BDT) and may change without prior notice. If we find a pricing or listing error, we may cancel or correct the affected order and will contact you about it. Available payment methods, including cash on delivery where offered, are shown at checkout or confirmed by us when you order.
You can place an order through our website, on WhatsApp or by phone. An order is confirmed only after we accept it, and we may contact you by phone or WhatsApp to verify details. We may refuse or cancel an order if an item is unavailable, if information is incomplete or incorrect, or if we suspect misuse.
We deliver through our courier and delivery partners. Delivery times shown or told to you are estimates and not guarantees, and may be affected by location, weather or other circumstances beyond our control. Please give a complete and correct delivery address and keep your phone reachable so the delivery can be completed smoothly.
We want you to be happy with your purchase. If you receive a damaged, defective or incorrect item, please contact us as soon as possible with your order details and clear photos. For exchanges or returns for other reasons, items generally need to be unused and in their original condition and packaging. The eligibility, timeframe and any related charges are explained at the time of purchase or confirmed by our team when you contact us.
The Rizaro name, logo, designs, images, text and other content on this website belong to Rizaro Footwear or its licensors and are protected by applicable laws. You may not copy, reproduce, distribute or use them for commercial purposes without our written permission.
When using our website, you agree not to:
We work to keep our website accurate and available, but we provide it on an “as is” basis. To the fullest extent permitted by law, Rizaro Footwear is not liable for indirect or consequential losses arising from your use of the website, and our total liability for any order is limited to the amount you paid for the product concerned. Nothing in these terms limits your legal rights as a consumer.
Our website may link to third-party websites and services, such as social media, WhatsApp and payment or delivery providers. We do not control them and are not responsible for their content, policies or actions.
These Terms & Conditions are governed by the laws of Bangladesh. Any dispute shall be resolved in the courts of Bangladesh.
We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a new “Last updated” date, and your continued use of the website means you accept the changes.
If you have any questions about these Terms and Conditions, please contact us:
Rizaro Footwear, Merajnagar, C-Block, Kadamtali, Dhaka 1362, Bangladesh
Phone / WhatsApp: +880 1920-957738
Or send us a message through our Contact page.
