Honesty • Quality • Comfort • Trust
Legal
Your trust matters to us. This policy explains how Rizaro Footwear collects, uses and protects your personal information.
Rizaro Footwear (“Rizaro”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website, contact us or buy from us, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
We may collect the following types of information:
Where online payment is offered, payments are handled by secure third-party payment providers. We do not store your full card or mobile banking credentials.
We use your information to:
Customers can call us or order on WhatsApp using +880 1920-957738. When you contact us, we receive your phone number and the content of your message, and we use them only to respond to you and manage your order. WhatsApp is a third-party service, and its own terms and privacy policy apply to your use of it.
Cookies are small files stored on your device that help our website work properly, remember your preferences and understand how visitors use the site. We may use essential cookies, analytics cookies and, where applicable, marketing cookies. You can control or delete cookies through your browser settings, but some parts of the website may not work properly without them.
We do not sell your personal information. We share it only when necessary, with:
These parties may use your information only to provide their services to us.
We take reasonable technical and organisational steps to protect your personal information from loss, misuse and unauthorised access. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
We keep your information only as long as needed for the purposes described in this policy, including order fulfilment, customer support and our legal and accounting requirements. After that, we delete or anonymise it.
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing messages at any time. To make a request, please reach out using the details in the “Contact Us” section below. We may need to verify your identity before acting on your request.
Our website is intended for adults. Although we sell footwear for kids, those purchases should be made by a parent or guardian. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will remove it.
Our website may contain links to other websites, such as social media pages or payment providers. We are not responsible for their content or privacy practices, so please read their policies before sharing your information.
We may update this Privacy Policy from time to time. The latest version will always be on this page, with the “Last updated” date at the top. Please check it regularly. Our Terms and Conditions also apply to your use of our website.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Rizaro Footwear, Merajnagar, C-Block, Kadamtali, Dhaka 1362, Bangladesh
Phone / WhatsApp: +880 1920-957738
Or send us a message through our Contact page.
